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Warranty Information

A clearance item means we have a lot of inventory of a product or it could be that we do not expect to get the product back in inventory at all. All clearance sales are final but still have the indicated warranty.

Return Policy

  1. Any item received without a Return Material Authorization number (as detailed below) will be sent back to the customer.
  2. Returned products must have been purchased within the previous thirty (30) days. Any return past thirty days are subject to a 15% restocking fee.
  3. Any product that is returned forty-five (45) days past purchase date will be returned to customer without monetary refund.
  4. Products which show significant clinical use by customer, as determined by a Henry Schein technician, will be returned back to the customer without refund.
  5. All returns must be accompanied with a copy of the invoice and a description of the problem. Please list the product(s) returned and detail the reason for the return on the reverse side of the invoice.
  6. All products must be returned in their original package with all included accessories in clean condition.
  7. All sales of clearance items are final.