Privacy Policy

DATA PRIVACY STATEMENT

1. About Henry Schein

Henry Schein, Inc. (Nasdaq: HSIC) is the world's largest provider of health care solutions to office-based dental and medical practitioners, as well as serving health care systems, management services organizations, dental laboratories, government and institutional health care clinics, and other alternate care sites. Headquartered in Melville, N.Y., Henry Schein has operations or affiliates in 32 countries.

Henry Schein operates through a centralized and automated distribution network, with a large selection of branded products and Henry Schein private-brand products. The company also offers its customers innovative technology solutions, including practice management software and e-commerce solutions, as well as a broad range of financial services.

2. Overview

At Henry Schein, Inc., your privacy is important to us. We process personal information in different contexts, and we do so by respecting your privacy, as part of our unwavering commitment to ethical and responsible practices and as required by law.

This Privacy Statement (“Statement”) sets forth the principles that govern our treatment of personal information across Henry Schein, Inc. and its controlled subsidiaries and affiliates operating in the United States (“Henry Schein”). All employees and those with whom we share personal information must adhere to this Statement.

Henry Schein is committed to protecting personal information that our employees, customers, prospects, suppliers, and vendors have entrusted to us. We collect and use personal information in order to perform our business functions and provide quality healthcare products and services to our customers.

This Statement applies to personal information in any format or medium, relating to employees, customers, vendors and others who do business with Henry Schein.

Our website contains links to other websites. These websites are not covered by this Statement, and we are not responsible for the privacy practices or the content of these other websites.

3. Categories Of Personal Information We Collect and Use

We recognize personal information as any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. Depending on the context of your interactions with Henry Schein, we may collect and use different types of personal information from current and prospective employees, contractors, current and prospective customers and vendors.

Our record retention schedule prescribes maximum retention periods of information for business, legal, or operational requirements. Generally, data in the categories below is retained between 6 and 10 years or as otherwise stated below.

Categories of Personal Information Collected	Examples	Collected	Total Retention Period
A. Personal Identifiers.	A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.	Yes	10 years
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	A name, signature, address, telephone number, employment, employment history, bank account number, credit card number, debit card number, or any other financial information. Some personal information included in this category may overlap with other categories.	Yes	10 years
C. Protected classification characteristics under California or federal law.	Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).	No	10 years
D. Commercial information.	Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	Yes	7 years
E. Biometric information	Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.	No	N/A
F. Internet or other similar network activity	Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.	Yes	N/A
G. Geolocation data	Physical location or movements.	Yes	N/A
H. Sensory data.	Audio, electronic, visual, thermal, olfactory, or similar information.	No	N/A
I. Professional or employment related information.	Current or past job history.	Yes	7 years
J. Inferences drawn from other personal information.	Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.	No	N/A
K. Sensitive Information	Ethnicity/racial origin, health conditions or diagnoses, sexual orientation, citizenship status, genetic/biometric information, geolocation, financial information, social security and other forms of ID, religious beliefs	Yes	7 years

4. Categories of Sources of Personal Information

Henry Schein receives and uses various types of personal information in order to conduct our day to day business activities. We apply the data minimization principle in the collection and use of personal information with the aim to only collect information that is necessary and by fair means and providing notice and requiring consent when necessary.

We may collect categories of personal information listed above from the following categories of sources:

• Third-party vendors 
• Our distributors 
• When you browse, or use our website, e-commerce services, or social media pages
• Our business partners (non-vendors)
• Joint marketing partnerships
• Publicly available non-government and government data 
• Covered individuals’ email accounts, chat logs, social media accounts
• Covered individuals’ devices
• Directly from covered individuals
• Other Company entities

Some of this data is collected in the following situations when:

• We establish a contractual employment or commercial relationship
• You provide us with any type of service, as a vendor
• When we provide you with any type of service, product or support
• When you browse, or use our website, e-commerce services, or social media pages

Information Collected Through Tracking Technologies.

• Types of Tracking Technologies We Use. Henry Schein may collect personal information using a variety of tracking technologies, such as cookies, web beacons, embedded scripts, browser fingerprinting, GPS, iBeacons, ETags, recognition technologies and location-identifying technologies (collectively "Tracking Technologies"). Tracking Technologies may set, change, alter, or modify settings or configurations on your device. A cookie (or "locally shared object") is a data file placed on your device when you visit the website that keeps a record of your use of the website. This technology can make the website more convenient for users in many ways, including by keeping users logged in even when they close the website and remembering user preferences across separate visits. We may use Tracking Technologies for a variety of purposes, including when strictly necessary to allow you to use and access the website, to assess the performance of the website, to improve the website's functionality, and to deliver relevant content to you, including serving our advertisements to you in advertising space provided on subsequent websites after you have visited our website.
• Tracking Technologies Choices and Consent. We obtain your consent to our collection of your personal information through using Tracking Technologies by providing you with transparent information in this Statement and providing you with the opportunity to make a choice to disable Cookies as set forth above. Please note that we are not required to obtain your consent to our use of Tracking Technologies identified above that are strictly necessary. We are giving you detailed notice of the Tracking Technologies and your limited choices regarding them so that your consent is meaningfully informed.
• Do Not Track. Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. Do Not Track is a technology that enables users to opt out of tracking by websites they do not visit. Currently, we do not monitor or take any action with respect to Do Not Track technology. To find out more about "Do Not Track," please visit http://www.allaboutdnt.com.
• Disabling Tracking Features. Regular cookies may generally be disabled or removed by tools that are available as part of most commercial browsers, and in some but not all instances can be blocked by selecting certain settings. Each browser you use will need to be set separately and different browsers offer different functionality and options in this regard. Please be aware that if you disable or remove these technologies, some parts of our website may not work and that when you revisit this website your ability to limit browser-based Tracking Technologies is subject to your browser settings and limitations.

5. Business Uses and Purposes for Which Personal Information Was Collected

The purposes for which we collect and use your personal information may vary depending on the type of relationship you have with us, such as if you are one of our employees, customers, or a website user. The use of personal information for new purposes should be consistent with and meet privacy expectations described in this policy, otherwise we will request your authorization.

Generally, we collect, use, and disclose your personal information to provide you with products and services and as otherwise related to the operation of our business. For more specific details on our disclosures of personal information, see the next section “Sharing and Disclosures to Third Parties.” Subject to restrictions and obligations of applicable laws, Henry Schein and our vendors may use your personal information for some or all the following business purposes:

• Processing Interactions and Transactions
• Managing Interactions and Transactions
• Performing Services
• Research and Development
• Fulfilling regulatory requirements and Quality Assurance
• Security
• Debugging

In addition, we may collect, use and disclose your personal information for the following additional operational business purposes for which we are providing you notice as permitted by applicable law:

• Customers: We use our customers’ information to maintain our commercial relationship, to ensure the proper operation of the day-to-day business, to comply with tax and other regulations, and to administer sales and marketing activities.
• Prospective customers: information from prospective customers is used to respond to their requests for information, products or services, and for marketing activities.
• Vendors and suppliers: If you have a business or professional relationship with Henry Schein, we will use your information to develop and conduct our business relationship with you, and to comply with tax and other regulations.
• Aggregating and/or anonymizing personal information: We may aggregate and/or anonymize personal information so that it will no longer be considered personal information and use it for any purpose, including product and service development and improvement activities. To the extent we deidentify any data originally based on personal information, we will maintain and use such data only in deidentified form and will not attempt to re-identify the data.  As permitted by applicable law, we do not treat deidentified data or aggregate customer information as personal information and we reserve the right to convert, or permit others to convert, your personal information into deidentified data or aggregate consumer information. We have no obligation to re-identify such information to respond to your requests.

Henry Schein shall use personal information for purposes disclosed above. To the extent required by law, Henry Schein shall inform the individual if their personal information will be used for an additional purpose, and this disclosure shall occur prior to the data being so used, and the individual shall be given a mechanism to provide their consent.

In addition, we may collect, use and disclose your personal information as required or permitted by applicable law.

6. Sharing and Disclosures to Third Parties

At times, Henry Schein engages third-party contractors, service providers, and other vendors to help us accomplish our business objectives. When Henry Schein discloses personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. There are other circumstances where we are required by law to disclose personal information to third parties such as public authorities.

Disclosures for Business Purposes

In the preceding twelve (12) months, Henry Schein may have disclosed the following categories of personal information for a business purpose:

1. Personal Identifiers;
2. Personal Information Records;
3. Commercial Information;
4. Internet Usage Information;
5. Geolocation Data;
6. Professional or Employment Information;
7. Inferences from Personal Information Collected.

Notwithstanding anything to the contrary in our other privacy notices, we restrict the use of your personal information shared with our vendors for business purposes.

Sale:

We may disclose your personal information for a business purpose to the following categories of third parties:

• Our parent companies, ultimate parent, subsidiaries and affiliates
• B2B Customers
• Business Partners
• Customer Service Representatives
• Executive/ Board of Directors
• External Agencies
• External Auditors
• Finance/Accounting Teams
• Internal Auditors
• Internal Employees on need-to-know basis
• Legal, Compliance and Regulatory-Quality Teams
• Operations/Maintenance Teams
• Public Authorities/ Government Bodies
• Sales/Marketing Teams, representatives or agents
• Service Providers and Vendors, such as for advertising or marketing purposes, internet service providers, data analytic providers, operating systems and platforms, and social networks

In the preceding twelve (12) months, Henry Schein may have disclosed personal information for the following business purposes:

• Processing Interactions and Transactions
• Managing Interactions and Transactions
• Performing Services
• Research and Development
• Fulfilling regulatory requirements and Quality Assurance
• Debugging
• Security

We engage with third party contractors, service providers and other vendors for certain services. If the engagement involves the transmission of personal information, Henry Schein directs the service provider to treat that data consistent with legal requirements.

In certain circumstances, Henry Schein may be required to disclose personal information when required by law, when required to protect our legal rights, or in an emergency situation where the health or security of an individual is endangered.

We may also disclose personal information in the context of any sale or transaction involving all or a portion of the business.

7. International Transfers

As an international organization, where legally permissible, Henry Schein may collect, use, disclose, and otherwise process your personal information in countries outside of the country of your residence, which may have different data protection rules.

Henry Schein will ensure appropriate safeguards are in place to protect your personal information wherever it is transferred. Where we share personal information of individuals in the E.E.A or the UK, we will make use of the EU approved standard contractual clauses or other approved mechanisms.

8. Our Policy Towards Children

Our services are not directed to children. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, please contact us. If we become aware that a child has registered for a service and has provided us with personal information, we will delete such information from our files.

9. Security

Henry Schein is committed to security, confidentiality and integrity of personal information in accordance with legal requirements. We take commercially reasonable precautions to keep personal information secure against unauthorized access and use and we periodically review our security measures. We are committed to processing your data in a secure manner and have put in place specific technical and organizational measures to prevent the personal information we hold from being accidentally or deliberately compromised. Our employees participate in a training and compliance program and are required to safeguard your information.

. Please be aware that these protection tools do not protect information that is not collected through our Web site, such as information provided to us by email.

We also conduct information risk assessments, we train our staff to understand the importance of protecting personal information, and we are responsibly managing access rights within the company. We include both physical security and IT security in our overall data security approach. We are diligent in selecting vendors that process personal information on our behalf so that they also ensure appropriate technical and organizational measures to protect the data.

Henry Schein makes reasonable efforts to notify individuals and regulatory authorities, as required by law, if we reasonably believe that personal information has been stolen, disclosed, altered or infringed by an unauthorized person.

We also endorse the concept of privacy by design which is an approach to projects that promotes privacy and data protection compliance from the outset. This means considering the privacy and security implications for any new project or process throughout its lifecycle.

10. Your Data Protection Rights and Choices

If you reside or otherwise find yourself in jurisdictions with data protection laws, Henry Schein is committed to supporting your rights granted by such applicable data protection laws. Otherwise, you can contact us at any time to discuss your privacy concerns.

Under certain circumstances, you may have the privacy rights described in this section. Any request you submit to us is subject to an identification and verification process. We will not fulfill your request unless you have provided sufficient information for us to reasonably verify you are the individual about whom we collected personal information.

If you require this notice to be provided in a different format (e.g, audio and braille), please submit the request to Henry Schein by either:

• Calling us at 1.714.579.0175
• Email: sales@handpieceheadquarters.com

If we cannot comply with a request, we will explain the reasons in our response. We will use personal information provided in a verifiable request only to verify your identity or authority to make the request and to track and document request responses.

We will make commercially reasonable efforts to identify personal information that we collect, process, store, disclose and otherwise use and to respond to your applicable privacy rights requests. In some cases, we may suggest that you receive the most recent or a summary of your personal information and give you the opportunity to elect whether you want the rest. We will typically not charge a fee to fully respond to your requests; provided, however, that we may charge a reasonable fee, or refuse to act upon a request, if your request is excessive, repetitive, unfounded or overly burdensome. If we determine that the request warrants a fee, or that we may refuse it, we will give you notice explaining why we made that decision. You will be provided a cost estimate and the opportunity to accept such fees before we will charge you for responding to your request.

Pursuant to applicable data protection laws, your privacy rights may include the following:

Information Rights:

You may have the right to send us a request, no more than twice in a twelve-month period, for any of the following for the period that is 12 months prior to the request date:

• The categories of personal information we have collected about you.
• The categories of sources from which we collected your personal information.
• The business or commercial purposes for our collecting your personal information.
• The categories of third parties to whom we have shared your personal information.
• The specific pieces of personal information we have collected about you.
• A list of the categories of personal information disclosed for a business purpose in the prior 12 months, or that no disclosure occurred.

To make a request, email us at sales@handpieceheadquarters.com or call us at 1.714.579.0175.

Obtaining Copies of Personal Information:

You may have the right to obtain a copy, no more than twice in a twelve-month period, of your personal information that we have collected and are maintaining. To make a request, email us at sales@handpieceheadquarters.com or call us at 1.714.579.0175.

Right to Limit Use and Disclosure of Sensitive Personal Information:

You may direct us to limit the use and disclosure of your Sensitive Personal Information to uses/disclosures that are reasonably necessary to provide our goods and services, or as needed: to ensure security and integrity; to prevent fraud or illegal activity; for physical safety; for short-term, transient use, including for non-personalized advertising; to perform services on behalf of the business; and to verify or maintain the quality or safety of a service or device owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance such services or devices. To limit our use of your Sensitive Personal Information, you may "opt out" by emailing us at sales@handpieceheadquarters.com or call us at 1.714.579.0175.

Rights Related to Automated Decision-Making:

You have the right to opt out of automated decision-making, including profiling, that we use to evaluate certain personal aspects relating to your performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements. To opt out of automated decision making and profiling, email us at sales@handpieceheadquarters.com or call us at 1.714.579.0175.

Sale:

In the preceding twelve (12) months, the last year, we have not sold your personal information (as the term “sold” is defined by the California Privacy Rights Act.

Delete:

Except to the extent we have a basis for retention under applicable law, you may request pursuant to applicable law that we delete your personal information that we have collected and are maintaining. Our retention rights include, without limitation, complete transactions and service you have requested or that are reasonably anticipated, for security purposes, for legitimate internal business purposes, including maintaining business records, to comply with law, to exercise or defend legal claims, and to cooperate with law enforcement.

Except to the extent we have a basis for retention under applicable law, you may request pursuant to applicable law that we delete your personal information that we have collected and are maintaining. Our retention rights include, without limitation, complete transactions and service you have requested or that are reasonably anticipated, for security purposes, for legitimate internal business purposes, including maintaining business records, to comply with law, to exercise or defend legal claims, and to cooperate with law enforcement.

We will not discriminate against you in a manner prohibited by applicable law because you exercise your privacy rights. You may have the right to exercise these rights via an authorized agent who meets the agency requirements of the applicable law.

To make a request, email us at sales@handpieceheadquarters.com or call us at 1.714.579.0175.

Agent Requests:

Only you or someone legally authorized can submit a request about your Personal Information. Depending on your U.S. state of residence, you may authorize someone to make a privacy rights request on your behalf (an authorized agent). Authorized agents must demonstrate that you’ve authorized them to act on your behalf. We retain the right to request confirmation directly from you confirming that the agent is authorized to make such a request or to request additional information to confirm the agent’s identity.

11. Additional Disclosure for California Residents

The California Consumer Privacy Act of 2018 (“CCPA”), as amended by the newly enacted California Privacy Rights Act of 2020 (“CPRA”), and the California Consumer Privacy Act Regulations (“CCPA Regulations”), requires us to provide California residents additional information, which we address in this section. This section uses certain terms that have meanings given to them in the California Consumer Privacy Act of 2018 (as amended by the California Privacy Rights Act of 2020) and its implementing regulations (collectively, the “CCPA/CPRA”). 

Categories of Personal Information We Collect and Our Purposes for Collection and Use

In our “Categories of Personal Information We Collect and Use” section, you may find the categories of personal information that we collect, how we collect that personal information, and how we use that personal information for our business or commercial purposes. You can also find details regarding the categories of personal information we have collected from California residents in the last 12 months in this section.

Categories of Personal Information Disclosed and Categories of Recipients

In our “Business Uses and Purposes for Which Personal Information Was Collected “section, you may find the categories of personal information we disclose for business or commercial purposes.

California Privacy Rights

Subject to certain exceptions, California residents are granted additional rights under the CCPA, as amended by the CPRA, and the CCPA Regulations, which include the right to opt out of any sales or sharing of your personal information, to request access to and information on our data practices, and to request deletion or correction of your personal information, as well as the right not to be discriminated against for exercising your privacy rights. Please see the “Your Data Protection Rights and Choices” section of this Privacy Statement to learn more.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before fulfilling your request.

Identity Verification

We may need to verify your identity and place of residence before completing your rights request. We will work to process all verified requests within 45 days pursuant to the CCPA. If we need an extension for up to an additional 45 days in order to process your request, we will provide you with an explanation for the delay.

If you would like to opt-out of sharing activity based on your cookie identifiers, turn on a Global Privacy Control in your web browser or browser extension. Please see the California Privacy Protection Agency’s website at https://oag.ca.gov/privacy/ccpa for more information on valid Global Privacy Controls. If you would like to opt-out of sharing activity based on other identifiers (like email address or phone number), email us at sales@handpieceheadquarters.com or call us at 1.714.579.0175.

The Right of Nondiscrimination

We do not discriminate against California residents who exercise any of their rights described in our privacy statement.

California “Shine the Light” Privacy Rights 

Pursuant to Section 1798.83 of the California Civil Code, California residents have the right to request from a business, with whom the California resident has an established business relationship, what types of personal information, if any, the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information in the immediately preceding calendar year.

Please note that, under the law, we are not required to respond to your request more than once in a calendar year. If you would like more information, email us at sales@handpieceheadquarters.com or call us at 1.714.579.0175.

12. Changes to this Privacy Statement

We will update this Privacy Statement from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. We reserve the right to modify this Privacy Statement and related business practices at any time. We will duly inform you of any changes.

The time stamp you see on the policy will indicate the last date it was revised.

13. Contact information

If you have any privacy concerns or questions about how your personal information is used, please feel free to contact us.

If you have any concerns or questions about how your personal information is used, please contact us at:

Henry Schein Outlet Center

15604 W 99th St

Lenexa KS 66219

1-800-235-6337 (prompt 2)

E-mail: outlet.center@henryschein.com

Thank you for visiting our site, and for taking the time to read this privacy statement.

Updated: February 28, 2025